Information the Way You Need It

By 3coast on January 16, 2012

We want to address the fact that you may have a system that does an effective job at capturing information, but there may be a component that you don't even realize you're missing. It's called the "why" factor. In the enterprise space, ERP packages like SAP and Oracle take over the ...

Knowing Where It’s At: Inventory Tracking

By 3coast on January 13, 2012

Is this how you track your inventory? THERE IS A BETTER WAY! Give Fido a break and spend a little time investigating the benefits you'd receive from improving your inventory accuracy. If you need to track inventory, whether stored in multiple locations or as it moves through your manufacturing process, immediate ...

Process Improvement: Simplifying the Path

By 3coast on January 9, 2012

If you've survived the last five years with the recession and business stagnation, chances are you've already implemented, completed, or attempted several improvements to your business processes and have come to realize that continuous improvement is crucial to surviving in the current business environment. You might now be at the point ...

Multi-Tiered Technical Support

By 3coast on October 19, 2011

Technical support is typically divided into multiple tiers that can also often be referred to as levels. Most IT departments have accepted the practice of dividing their support analysts into 3 tiers/levels of support. Tier 1 Support Agents deal with the majority of incoming calls to the help desk and ...

Why Scrum?

By 3coast on September 22, 2011

First of all, if you haven’t heard of SCRUM, it’s not soap residue. It’s an agile process for developing software. It’s totally different than the traditional waterfall development where all the business analysis is gathered up front, the prototypes are designed and the product is built to specifications that hopefully ...

Benefits of Document Management

By 3coast on July 25, 2011

Look familiar? It’s too bad there isn’t an electronic way to organize and manage your significant documents. Oh Wait!....There Is! Customized document management systems add value to your business by cutting costs, improving office efficiency and increasing overall productivity. Beyond that, the installation of a separate full blown stand-alone document management ...

Shu-Ha-Ri: the Stages of Learning to Mastery

By 3coast on July 21, 2011

Alistair Cockburn, one of the initiators of the agile movement in software development, introduced this concept of learning in his book “Agile Software Development.” The concept of “Shu Ha Ri”, is a Japanese martial arts concept that applies to the practice of learning, from beginner to the level of mastery. He wrote ...

Story Mapping

By 3coast on July 6, 2011

Here’s a great technique that helps in determining project feature priority. Agile/Scrum manifesto is based on the premise of working on the high value items first. These may be the features that bring the highest ROI, a matrix of complexity / risk vs. value, market value, etc. Whatever the determining ...

Information on Virtualization!

By 3coast on June 29, 2011

Since I am not proficient in all technology trends, the rising popularity of virtualization was not something I could quickly wrap my head around. When I hear the word "virtualization" I think of "virtual reality" games and training. Wikipedia's definition of "virtual reality" is: "a term that applies to computer-simulated environments ...

The Father of Computers

By George Black on June 19, 2011

When talking “technology” among you colleagues and friends, who comes to mind as the man that started it all? Would it be Bill Gates? Steve Jobs? Or maybe in your circle of friends it’s all about Linus Torvalds? Well, in honor of Father’s Day, let’s think back even farther. Back ...

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