CRM in Healthcare Management Services – Part 1

Specialty healthcare management service companies, such as imaging, hospice, and surgicare clinics, aim to reduce the cost of health care while improving the quality of care.  However, garnering referral relationships with physicians is highly competitive.  Customer Relationship Management (CRM) systems serve an increasingly important function to these emerging healthcare businesses. How ...

Stop Spam Before it Stops You (Audio)

Episode #10 – Jason Kuhn, CIO at 3coast, discusses spam and viruses, how they become a nuisance and how disaster recovery can help a company rebound from their effects. [ca_audio url_mp3="//www.3coast.com/audio/Spam.mp3" url_ogg="//www.3coast.com/audio/Spam.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]

Purchasing Technology (Audio)

Episode #8 – Jason Kuhn, CIO of 3coast, explains possible difficulties in purchasing technology and what companies can do to avoid these problems and get the most out of their new technology. [ca_audio url_mp3="//www.3coast.com/audio/technology_purchasing_10_23_09.mp3" url_ogg="//www.3coast.com/audio/technology_purchasing_10_23_09.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]

Business Continuity vs. Disaster Recovery (Audio)

Episode #7 – Jeremy Ross, Services Manager at 3coast, compares business continuity to disaster recovery and emphasizes the importance of paying close attention to both. He also explains why companies should prepare now for the upcoming hurricane season. [ca_audio url_mp3="//www.3coast.com/audio/Biz_Cont.mp3" url_ogg="//www.3coast.com/audio/Biz_Cont.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]

How to Show Appreciation to your Customers (Audio)

Episode #4 – Holly Gunn, Marketing Manager at 3coast, discusses the importance of showing existing clients that they are valued and appreciated. She also shares how 3coast shows their client appreciation through direct mail, social media and free giveaways. [ca_audio url_mp3="//www.3coast.com/audio/client_appreciation_11-25-2009.mp3" url_ogg="//www.3coast.com/audio/client_appreciation_11-25-2009.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]

Keeping Clients Happy (Audio)

Episode #3 – Jeremy Ross, Practice Manager for Managed Services at 3coast, discusses keeping clients happy and how to sustain a successful client-vendor relationship.  He also passes on valuable information about how to turn a negative client situation into a positive one. [ca_audio url_mp3="//www.3coast.com/audio/happy_clients.mp3" url_ogg="//www.3coast.com/audio/happy_clients.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]

Our Story (Audio)

Episode #1 - Holly Gunn, marketing manager at 3coast, introduces the history of the company and talks about what makes it different from other staffing firms and IT service providers. She also discuss future trends for the technology, small business and staffing industries. [ca_audio url_mp3="//www.3coast.com/audio/aboutrsacorp.mp3" url_ogg="//www.3coast.com/audio/aboutrsacorp.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]