Episode #3 – Jeremy Ross, Practice Manager for Managed Services at 3coast, discusses keeping clients happy and how to sustain a successful client-vendor relationship.  He also passes on valuable information about how to turn a negative client situation into a positive one. [ca_audio url_mp3="//www.3coast.com/audio/happy_clients.mp3" url_ogg="//www.3coast.com/audio/happy_clients.mp3" css_class="codeart-google-mp3-player" autoplay="false" download="false" html5="false"]